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'SSS Safeguarding Information for Parents and Guardians Service'

How to set up parental controls on your child's smartphone

Parental controls are an important way to control content accessed by children.

The problem is many parents do not know how to set them up or feel that it is the wrong thing to do, and can result in great protestation from the child who just can't understand why their access should be restricted in the first place.

This should not put you off setting up parental controls as the dangers are clear, ever present and cannot be ignored. Take the time with your child to discuss calmly the dangers as well as the positives the Internet can provide. Explain you are fulfilling your role as a parent or guardian to protect them as a child, just as you would do in other areas of their lives.

As a parent or guardian, you should always consider which content your child can access and which apps your child can install. We recommend that content is restricted appropriate to age and that you do not permit the installation of any apps without your knowledge. This is not to say that you won't allow your child to have a particular app, you'll just be 100% aware of it, as you will have authorised the installation.

The good news is that parental controls are easy to set up. Let's show you how...


How to Prevent iTunes & App Store purchases

You can prevent your child from being able to install or delete apps and make in-app purchases.

Prevent explicit content and content ratings

You can also prevent the playback of music with explicit content and movies or TV shows with specific ratings. Apps also have ratings that can be configured using content restrictions.

To restrict explicit content and content ratings:
How to prevent access to web content
How to restrict a Siri web search

Samsung Galaxy

You should stop your child from purchasing apps by requiring entering of your Google or Samsung password before it can be bought. Make sure you use a password that is secure and known only to you and not your child!

To do this:

All app purchases will now require you to enter your Google Play password to authenticate the purchase. As long as your child is not aware of the password this will prevent your child installing new apps without your consent.

Please be aware though that the above steps will only apply to paid apps. Free apps will be downloadable without your password. So, you'll need to set restrictions for free and other content by changing your parental controls.

How do I set parental controls in the Play Store?

You should not allow your child to view any content above the recommended age rating.

How do I stop my child making Galaxy Apps Store Purchases?

You will now need to enter your Samsung password to authenticate the purchase.